PRIVACY POLICY

Last updated: October 23

At A Healthy Mind Counseling, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our counseling services, website, and other communications. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information when you interact with A Healthy Mind Counseling:

a) Personal Information:

Name, address, email address, phone number.Billing and payment information for our services.Health-related information necessary for counseling services.

b) Non-Personal Information:

Technical data such as your IP address, browser type, and browsing activity on our website.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, including:

Scheduling and delivering counseling sessions.Processing payments for services.Communicating with you via email or phone regarding your appointments or services.Ensuring the safety and security of our website and services.

3. How We Protect Your Information

We are committed to safeguarding your personal information. A Healthy Mind Counseling employs industry-standard security measures, including:

Encryption of sensitive data (e.g., payment information).Secure storage of health-related information in compliance with relevant privacy laws.Restricted access to personal information to authorized personnel only.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

With your consent.When required by law or to comply with legal processes. To protect the safety of our clients, staff, or others in emergency situations. To service providers who assist us with billing, scheduling, or data processing, and are obligated to protect your information.

5. Client Confidentiality

As a counseling service, confidentiality is fundamental to our practice. Any information you share during your sessions is strictly confidential, except in cases where:

You provide explicit consent for disclosure.There is a reasonable belief of risk to your safety or the safety of others. It is required by law, such as mandatory reporting of abuse or legal subpoenas.

6. Your Rights

You have the right to:

Access and request a copy of the personal information we hold about you.Correct any inaccuracies in your personal information.Request deletion of your information, subject to applicable legal and ethical obligations.

7. Cookies and Tracking

Our website may use cookies to improve your experience and collect non-personal data such as browser type or site usage patterns. You can disable cookies in your browser settings, though this may affect your experience with our website.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.